Cluster Support Agent answers your shoppers' questions instantly, tracks orders, and hands off to your team when it matters — right inside your Shopify store.
Less time on repetitive questions, more happy customers — without growing your support team.
Customers get accurate replies in seconds, drawn from your store's products, policies, and FAQs.
Shoppers can check order status and shipping without waiting for a human — right inside the chat.
The agent never sleeps, covering nights, weekends, and peak sales without extra staffing.
When a question needs a person, the agent passes the conversation to your team with full context.
Reply to shoppers in their language to serve a global customer base with one agent.
Add it to your Shopify store in minutes — no code, no developers, no theme edits required.
Install from the Shopify App Store and the agent starts learning your store right away.